Research on satisfactory (evaluate on satisfactory), is China survey system of industry enterprise and market-one of the advantage in bei fang zong heng enterprise management and consulting firm.

按照国内外满意度研究经验，北方纵横开发出测量零售服务顾客满意/银行服务顾客满意/消费品制造业用户满意/工业品用户满意度指标体系。分别反映消费者或用户对企业形象、企业设施、采购环境、购物便利、人员服务、商品品种、商品价格、结账过程、企业政策、售后服务等诸多方面的满意度评价。

According to the experience of satisfactory research in China and abroad, bei fang zong heng developed the elements system of customers’ satisfactory in retail/customers’ satisfactory in banks/customers’ satisfactory of consumer goods/customers’ satisfactory in industry goods. It reveals customers’ satisfactory in enterprise imagine, equipment, purchasing environment, shopping convenience, staff service, price of goods, transaction process, enterprise policy and after-shopping service.

我们曾经完成众多大型零售商业服务和银行的顾客满意测量；部分工业企业也选择中企调查-北方纵横承担用户满意度调查项目。以下是北方纵横“消费者满意度测量”和“用户满意度测量”的传统方法。

We have finished evaluation of customers’ satisfactory for a large number of retail service  and bank enterprise. Some industry company choose bei fang zong heng to carry on the research of customers’ satisfactory. The traditional methodology of customers and users’ satisfactory evaluate used by bei fang zong heng show as below.

[ 如需帮助,请致电:010-65589399 65567679]

[Please contact us on 010-65589399 65567679 if you need any help.]